SAP Knowledge Base Article - Preview

1473592 - Multiple errors when trying to view/schedule Reports through InfoView on a UNIX environment


The following errors may be reported by end users when trying to view/schedule Crystal Report and Web Intelligence documents.

  • Unable to create the report ...
  • Unable to open file ~xxxxxxxxxxxx.rpt
  • Internal Error.  Please contact your system administrator
  • An error occured while creating a subprocess in the processing server. [RCIRAS0604]
  • read error. [File operation failed. Reason: [Fail to write file /tmp/smtpxxxxxxxxxxx.tmp. Reason given: No space left on device:].]: [CrystalEnterprise.Smtp]
  • An internal error occurred whie calling ‘processDPCommands’ API. (Error: ERR_WIS_30270)



  • SAP BusinessObjects Enterprise XI Release 3.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3
  • UNIX / Linux Operating System
  • Crystal Reports documents
  • Web Intelligence documents (Webi)


SAP BusinessObjects Enterprise XI 3.1


RCIRAS0604, unable to create the report, unable to open file, internal error, Crystal Report, Infoview, View, Unix, Solaris, AIX, Linux, temp directory , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.