SAP Knowledge Base Article - Public

1474920 - Crystal Xcelsius doesn't refresh Live Data

Symptom

  • Change some values within any table in the Database
  • Xcelsius model doesn't refresh the data coming from database.

Environment

  • Crystal Xcelsius 2008+SP1+FP1
  • Database: SQL Server

Reproducing the Issue

  1. Create a Database table with Country and Revenue Column.
  2. Connect the Crystal Xcelsius model with database table through Query as a web service.
  3. Change some values in the database table.
  4. Click on the refresh tab of the Crystal Xcelsius 2008.

Cause

This is a known behavior in Crystal Xcelsius 2008 and has been tracked with reference ID: ADAPT01140224

Resolution

This issue has been targeted to be fixed in Service Pack 2 of Crystal Xcelsius 2008

Keywords

QAAWS, Xcelsius refresh , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Bug Filed

Product

SAP BusinessObjects Dashboards all versions