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1474955 - Report Conversion Tool does not start up

Symptom

When trying to start the Report Conversion Tool (RCT), the application will show a small command line window then it will disappear. 

The following error is present in the hs_err_pidxxxxxx.log, which is in the ../win32_x86/scripts directory. 

#

# An unexpected error has been detected by HotSpot Virtual Machine:

#

# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d7de6b3, pid=11196, tid=11444

#

# Java VM: Java HotSpot(TM) Client VM (1.5.0_17-b04 mixed mode)

# Problematic frame:

# V [jvm.dll+0x8e6b3]

#


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Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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