Symptom
When launched Xcelsius unable to see the properties window
Environment
- Xcelsius 2008 SP3
- OS:Windows Vista
Reproducing the Issue
- Login to Xcelsius
- Unable to see the properties window in the right side
Cause
The registry settings have been corrupted.
Resolution
***WARNING***:
The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems. Use the Registry Editor at your own risk. Refer to KB 1323322 for more information
- Go to Start > Run > regedit
- The path would be Under HKEY_CURRENT_USER > Software > BusinessObjects > Suite 12.0 > Xcelsius and delete the settings folder
- Relaunch Xcelsius
- Now you will be able to see the properties window.
Keywords
KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Xcelsius Enterprise 2008