Symptom
- A sales order or delivery is passing the credit check unexpectedly or is blocked even if the customer credit limit is not exceeded.
- During the processing of a sales document a message regarding credit check or credit limit comes up and further clarification is needed.
- It is unclear how a sales document updates the credit data or a sales document is not updating the credit data as expected.
- A tool to review the credit master data, credit check, credit value update relevant information in sales documents is needed.
Attention: This KBA is about the ECC version of CHECK_CM report. For FSCM see KBA 3565384.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- Sales and Distribution (SD)
- Logistics Execution (LE)
- SAP ERP Central Component
- SAP ERP
Product
Keywords
open order value, open delivery value, S066, S067, FD32, FD33, check_cm, credit status, credit update, determining credit control area, risk category, credit group, KNKK, CTPLC, VBUK, CMGST, KNKLI, FKREL, CMPNT, CMPRE, KBMENG, automatic credit check, OVAK, OVAD, SD_DETERMINE_KKBER, T014, configuration checklist, configuration guide, F4899 , KBA , SD-BF-CM , Credit Management , How To
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