Symptom
- It's not possible schedule Web Intelligence / Desktop Intelligence reports to e-mail
- Error "[The SMTP server does not support the authentication protocol [Connection]. Code: [SMTP 530 - Authentication is required.].]: [CrystalEnterprise.Smtp]" when scheduling
- Instances fail when the destination chosen within the schedule is a SMTP server that require NTLM authentication
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Environment
- BusinessObjects Enterprise XI 3.x
- BusinessObjects EDGE XI 3.x
- Microsoft Exchange Server
Product
SAP BusinessObjects BI Edge 3.1, standard package (not for SAP ERP)
Keywords
KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP , Business intelligence platform , Problem
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