SAP Knowledge Base Article - Public

1482869 - Error when applying a Fix Pack on a computer with Crystal Reports 2008 runtime only

Symptom

Running a Crystal Reports 2008 Fix Pack will result in the error:

Crystal Reports 2008 FP x.y Update can not be installed because the
product it is meant to patch is not found on the system. Setting
the SKIP_PATCH_VERSION_CHECK property will skip this check.

Reproducing the Issue

  • Install Crystal Reports 2008 runtime only using the MSI or MSM
  • Run a Fix Pack for CR 2008 of any version
  • The error will be produced

Cause

Crystal Reports 2008 Fix Packs are for computers with full Crystal Reports install only

Resolution

Keywords

KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

Crystal Reports 2008 V1