SAP Knowledge Base Article - Preview

1483394 - Scheduled report job continues to run despite the associated instance being paused or deleted

Symptom

  • Schedule a report and delete or pause the instance that is running.
  • Notice the JobServerChild.exe that was processing the job is still running and consuming CPU resources.
  • A connection to the database remains open and the query continues to run on the database


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Environment

  • SAP BusinessObjects Enterprise (BOE) XI, all versions
  • SAP BusinessObjects Business Intelligence Platform (BI), all versions
  • Crystal Reports Server, all versions
  • All Supported Operating Systems

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

xi 3 xi3 xi3.1 bi4 bip4 bi bip 4 bi41 bi4.1 bip41 bip4.1 bi4.x bip4.x 4.x bi4.0 bi4.1 4.0 4.1 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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