Symptom
The country description is missing in the sales order confirmation form.
Reproducing the Issue
- Go to the 'Sales Orders' work center.
- Select the view 'Sales Orders'.
- Show 'All Orders' and select sales order 'X'.
- Press the 'Edit' button.
- Press the 'Preview' button.
- The 'Sales Order Confirmation Form' does not contain the country information.
Cause
In this case the 'Seller Party' and the 'Ship-to Party' belong to the same country, hence the country information has been suppressed in the form.
The sales order confirmation form is designed to pick the country information if the 'Seller Party' and the 'Ship-to Party' are in different countries.
Resolution
This is the expected behavior and system works as designed.
Keywords
KBA , AP-SLO , Sales Order Processing , How To
Product
SAP Business ByDesign all versions