SAP Knowledge Base Article - Preview

1484228 - Web Intelligence reports refreshed or purged of data in the Java Report Panel or WebI Rich Client produce WIS 30270 and WIJ 20003 errors

Symptom

  • When editing a report in Java Report Panel and purging data, an error is displayed:
    • An internal error occured while calling ‘submitReport’ API. (Error: ERR_WIS_30270)
  • When editing a report in Java Report Panel and purging data, the following 2 errors are displayed:
    • An internal error occured while calling ‘submitReport’ API. (Error: ERR_WIS_30270)
    • An internal error occured while calling ‘getPages’ API. (Error: ERR_WIS_30270)
  • Editing a report in the WebI Rich Client, purging the data results in an indefinite hang
  • Refreshing the data in the WebI Rich Client produces the error:
    • Unable to get the first page of the current report - Web Intelligence will switch to structure view (WIJ 20003)


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Environment

  • BusinessObjects Enterprise XI 3 Service Pack 2 + FixPack 2.3 or higher
  • BusinessObjects Enterprise XI 3 Service Pack 3 or higher
  • Web Intelligence
  • Web Intelligence Rich Client

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

WebI, WebIntelligence, Web Intelligence, Rich Client, WRC, Java Report Panel, JRP, edit, mode, modify, refresh, purge, run query, WIS, WIJ, 30270, 20003, internal error, submitReport, getPages, ERR_WIS_30270, hang, stuck, hung, ADAPT01437637, ADAPT1437637, ADAPT 01437637, ADAPT 1437637, 01437637, 1437637 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

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