Symptom
- Database drivers crdb_xml.dll, crdb_sforce.dll crdb_javabeans.dll and crdb_jdbc.dll missing
- Failed to Load Database Information error
Reproducing the Issue
- Create a VS .NET application and run a report that uses any of the stated database drivers
- Deploy the application and the Crystal Reports runtime
- For Crystal Reports runtime files for VS .NET see the wiki Crystal Reports v. 9.1 to 12.x VS .NET Runtime Distribution & Supported Operating Systems
Cause
- Database drivers crdb_xml.dll, crdb_sforce.dll crdb_javabeans.dll and crdb_jdbc.dll are not included in any CR MSM or MSI runtime files
- The above drivers are installed on development computers for use in Java applications
- This is by design
Resolution
For a work-around see the blog How to deploy Crystal Reports 2008 runtime for .NET when the report is connecting to XML files
Keywords
KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To
Product
Crystal Reports 2008 V1 ; SAP Crystal Reports 10.0 ; SAP Crystal Reports XI R2