Symptom
- Some reports connecting to web services from Crystal Reports generates the following errors:
"Failed to retrieve data from the database."
Followed by
"Cannot determine the queries necessary to get data for this report. Details: Cannot access web service
Read timed out"
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Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
Product
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020
Keywords
CR, timeout , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To
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