SAP Knowledge Base Article - Preview

1487799 - CrystalReports install is stuck at determining disk space

Symptom

Having trouble installing CrystalReports 2008 as it gets stuck at determining disk space for more than an hour. The installer gets as far as "please wait while the installer finishes determining your disk space" message

  • Machine has abundant disk space
  • Installer is run locally and default options selected
  • Installer is run as a local administrator
  • Anti-virus has been disabled and ruled out


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Environment

CrystalReports 2008 (all Service Packs)
Windows 2008 64-bit

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

CrystalReports Install Stuck Disk space 2008 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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