SAP Knowledge Base Article - Preview

1489167 - Web Intelligence Report cannot connect to Oralce DB

Symptom

  • Web Intelligence report connect to oracle database, works fine in Web Intelligence Rich Client on the BOE server, but in InfoView, got error: A database error occured. The database error text is:(CS) "Error on Connect"
  • Test the tnsname with Oracle net configuration assistant, got ora-12154 error, but both tnsping and sqlplus works, and by using tnsping we learned that oracle client is using LDAP to connect to oracle.


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Environment

BOE XI 3.1 SP3

Oracle DB 11g

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Error on connect , KBA , BI-RA-WBI , Web Intelligence , Problem

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