SAP Knowledge Base Article - Preview

1489187 - After upgrading to XI 3.1 SP3 a red X is displayed when trying to modify or create a Web Intelligence document

Symptom

  • When attempting to modify or create a new Web Intelligence document the Java Report Panel fails to load and instead a red X is displayed.
  • The problem started after upgrading from Service Pack 1 to Service Pack 3.


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Environment

  • All versions of Windows
  • InfoView running on Java platform

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

redx, missing object, plugin, plug-in, jvm, webi applet, JRP, java report panel, upgrade , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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