SAP Knowledge Base Article - Preview

1490054 - Crystal Report schedules fail with "invalid printer specified"

Symptom

  • Schedules fail with "Invalid printer specified"  or "no default printer installed" 
  • Some Crystal Reports viewed on demand hang
  • Scheduled Crystal Reports go into "Pending" status
  • Scheduled Crystal Reports stay "Running" status forever


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Environment

  • Crystal Reports
  • BusinessObjects Enterprise XI R2
  • BusinessObjects Enterprise XI 3.1
  • Windows Server 2003 64 bit
  • Windows Server 2008 64 bit

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

hanging, pending state, stuck running , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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