SAP Knowledge Base Article - Public

1490362 - SSO failing due to maxHTTPHeadersize on WACS

Symptom

How to change the mheader size on WACS

Environment

The following contain WACS - Infoview which would experience the issue

  • Crystal Reports Server 2008
  • Business Objects Edge 3.1

Reproducing the Issue

Setting up kerberos SSO for infoview on WACS

Cause

  • The max HTTP header size must be increased when using SSO. This setting is not available on WACS
  • This issue was raised as a bug in ADAPT01262712

Resolution

  • Work around is to reinstall Crystal reports Server or Business Objects Edge on tomcat
  • Resolution is not known at this time for Crystal Reports Server or Business Objects Edge

A fix was released in SP3 for Business Objects Enterprise and when SP3 is made available for CRS and BO Edge it will resolve the issue

Keywords

zie single sign on sign-on silent vintela quest vsj error fail affects some users ADAPT 01262712 1262712 web application container server , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Bug Filed

Product

Crystal Reports Server 2008 V0