1494481 - XI 3.1 SP3 - LCM Job Server does not appear in CMC and cannot be added with addnode.bat

• When running LCM SP3 full install on XI 3.1 SP3 patch, LCM Job Server does not get created.
• LCM Services does not exist under list of "Service Category" in CMC > Servers while attempting to create new LCM Job Server
• LCM Job Server is missing in the CMC > Servers
• Running addnode.bat script as per LCM SP2 workaround, LCM Job Server does not get created
• As a result, when login in http://servername:port/LCM, LCM displays "sorry, unable to process your request"
• The install log file of LCM SP3 produces the following output:

### Install log line 11485 ### Previous services are referenced in the system (LCMSchedulingService, LCMServiceCategory,LCMSchedulingServiceContainer)

Successfully imported object "ReplicationSchedulingService" from file "Install_9_WebServices_DFOs.xml"

com.crystaldecisions.sdk.exception.SDKBatchException: There were 5 exceptions occured
Message for exception 1 : Could not commit object 'LCMSchedulingService' of type 'Service' because another object with the same name already exists under object 'Services'. (FWB 00026)
Message for exception 2 : Could not commit object 'LCMServiceCategory' of type 'ServiceCategory' because another object with the same name already exists under object 'Service Categories'. (FWB 00026)
Message for exception 3 : Could not commit object 'LCMSchedulingServiceContainer' of type 'ServiceContainer' because another object with the same name already exists under object 'Service Containers'. (FWB 00026)
Message for exception 4 : The property list(s) 'SI_ADM_ADD_SI_SERVICE_CATEGORIES, SI_ADM_ADD_SI_SERVICEC4SERVICE' committed on the object named '' with id number 331895 contained reference(s) to non-existant object(s) with id number(s) 331897, 331898.
Message for exception 5 : The property list(s) 'SI_ADM_ADD_SI_SERVICE4SC' committed on the object named '' with id number 331898 contained reference(s) to non-existant object(s) with id number(s) 331895.

### Install log line 11644 ### Due to previous failure, the LCM Job Server plugin is not created succefully in the Business Objects CMS repository.

Server object "Dev5021.InputFileRepository" already exists. Skipping import.

com.crystaldecisions.sdk.exception.SDKException$PropertyNotFound: The property with ID SI_SERVICECONTAINER does not exist in the object
at com.crystaldecisions.sdk.plugin.desktop.server.internal.EnServer.checkServiceSupported(EnServer.java:218)
at com.crystaldecisions.sdk.plugin.desktop.server.internal.EnServer.access$000(EnServer.java:91)
at com.crystaldecisions.sdk.plugin.desktop.server.internal.EnServer$1.processEvent(EnServer.java:179)
at com.crystaldecisions.sdk.occa.infostore.internal.AbstractInfoObjectEventListener.process(AbstractInfoObjectEventListener.java:32)
at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.continuePack(InfoObjects.java:196)
at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.startPack(InfoObjects.java:159)
at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.commitHelper(InternalInfoStore.java:786)
at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.commit(InternalInfoStore.java:230)
at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.commit(InternalInfoStore.java:224)
at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.commit(InternalInfoStore.java:212)
at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.commit(InfoStore.java:124)
at com.businessobjects.smartservers.BiarHelper.importXML(BiarHelper.java:578)
at com.businessobjects.smartservers.BiarHelper.importXML(BiarHelper.java:452)
at com.businessobjects.smartservers.AddNode.run(AddNode.java:274)
at com.businessobjects.smartservers.AddNode.run(AddNode.java:145)
at com.businessobjects.smartservers.AddNode.main(AddNode.java:101)
The property with ID SI_SERVICECONTAINER does not exist in the object
Failed to import from biarfile: "Install_LCMJobServer.xml"

### Install log line 12205 ### The physical service at OS level is not created as a result of previous failures

C:\WINDOWS\system32>echo off 

OpenService FAILED 1060:

The specified service does not exist as an installed service.
CreateService SUCCESS
SERVICE_NAME: svn
        TYPE               : 10  WIN32_OWN_PROCESS 
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN))
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 7292
        FLAGS              :

Exception in thread "main" java.lang.IllegalArgumentException: serverName = Dev5021.LCMJobServer doesn't exist!
at com.businessobjects.lcm.core.CMSLocal.findServer(CMSLocal.java:2655)
at com.businessobjects.lcm.core.LCMEngine.startServer(LCMEngine.java:961)
at com.businessobjects.lcm.core.LCMInstaller.install_SP3(LCMInstaller.java:870)
at com.businessobjects.lcm.core.LCMInstaller.main(LCMInstaller.java:1048)

• Business Objects Enterprise XI 3.1 SP3 patch
• Windows 2003
• LCM SP3 install
• A previous version of LCM was installed and uninstalled from the Business Objects Enterprise deployment.

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem