SAP Knowledge Base Article - Preview

1495338 - An error has occurred: Method not found: Void BusinessObjects.ReportEngine.IDocumentInstance.Refresh(Boolean) after SP6 installation

Symptom

After upgrading .NET web tier installation to XIR2 SP6, users receive following error in Infoview when tryingt o view Webi reports :
An error has occurred: Method not found: Void BusinessObjects.ReportEngine.IDocumentInstance.Refresh(Boolean)

When viewing webi reports in CMC, following error is displayed :
[MissingMethodException: Method not found: Void BusinessObjects.ReportEngine.IDocumentInstance.Refresh(Boolean).]    cdz_adv.dhtmlViewer.openDHTMLViewer() +0
ASP.dhtmlViewer_aspx.__Render__control1(HtmlTextWriter __output, Control parameterContainer) +284
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +27
   System.Web.UI.Control.Render(HtmlTextWriter writer) +7
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +243
   System.Web.UI.Page.ProcessRequestMain() +1984

When using Tomcat instead of IIS - the issue doesn't exist.


Read more...

Environment

Windows 2003
IIS 6
XIR2 SP6 upgrade

Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

An error has occurred; Method not found; Void BusinessObjects.ReportEngine.IDocumentInstance.Refresh(Boolean); SP6, webi; open , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.