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1495990 - HTTP Status 500 - com.wedgetail.idm.sso.ProtocolException: com.wedgetail.idm.spnego.server.SpnegoException: GSSException: Failure unspecified at GSS-API level

Symptom

  • Login in manual AD authentication in InfoView is working correctly, using the URL <Sever>/InfoViewApp/logonNoSso.jsp
  • Trying to use SSO Authentication throws the following error message: HTTP 500 - com.wedgetail.idm.sso.ProtocolException: com.wedgetail.idm.spnego.server.SpnegoException: GSSException: Failure unspecified at GSS-API level (Mechanism level: com.dstc.security.kerberos.KerberosException: Could not decrypt service ticket with Key type 23, KVNO 2, Principal "HTTP/boeserver.domain.comr@DOMAIN.COM" using key: Principal: [1] BOSSO/boeaccount.domain.com@DOMAIN.COM  Exception for this key was: com.dstc.security.kerberos.CryptoException: Integrity check failure [Note: principal names are different; this may or may not be a problem] [Note: KVNO used wildcard match, not exact match; perhaps the password used to generate this key is not the most recent password?] )


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Environment

  • BusinessObjects XI 3.1
  • AD directory 2008

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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