SAP Knowledge Base Article - Preview

1497046 - "getLov failed - cannot load universe" error when trying to refresh Deski reports in Infoview

Symptom

  • When users are trying to refresh Desktop Intelligence reports in Infoview they are receiving following error : "getLov failed - cannot load universe "
  • At the same time Administrators can refresh same reports with no issue.


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Environment

  • XI 3.1 any version
  • Any DB and any Application server

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

getLov; failed; cannot; load; universe; deski; refresh; core; derrived , KBA , BI-RA-DKI , Obsolete - Desktop Intelligence , Problem

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