SAP Knowledge Base Article - Public

1498398 - Open Item of Task Category Notification Can Not be Deleted

Symptom

In My Launchpad work center you want to remove an item, but the Delete button is not available.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the My Launchpad work center.
  2. Select Work: Inbox tab.
  3. Select All Open Items option.
  4. Mark an Item.
  5. Choose the Actions button.
  6. Delete is not available.

Cause

The item you want to delete has category Notification. Notification(s) cannot be deleted from SAP Business ByDesign.

Resolution

In order to remove the items from the worklist, you can acknowledge the Notification(s), using below steps:

  1. Select the Notification(s) you want to acknowledge.
  2. Choose the Actions button and select Acknowledge.
  3. The selected Items will switch the status to Completed.
  4. After selecting Refresh they will be removed from the list.

Keywords

inbox, my work, work: , KBA , AP-BP-BPT , Business Partner Template , How To

Product

SAP Business ByDesign all versions