SAP Knowledge Base Article - Public

1498399 - How synchronization works in groupware

Symptom

How synchronization works in groupware.

Resolution

1. You click on Synchronize Groupware option
2. A mail will be sent to your configured E-Mail address
3. This mail contains AddressBook.CSV file and MainDocument
4. Groupware add-in checks this mail and insert the address book entries in your outlook client and then delete the mail from your inbox. So this is a Temporary E-Mail

Limitation: You do not have to open this mail otherwise groupware add-in would not be able to synchronize it.

Keywords

KBA , AP-BP-BPT , Business Partner Template , How To

Product

SAP Business ByDesign all versions