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1504684 - Scheduled Crystal Reports fail with the error 'Operating system file operation on file xxxx.rpt failed'

Symptom

Some scheduled Crystal Reports fail

The following errors are in the Crystal Reports Job server log files

  • Operating system file operation on file xxxx.rpt failed.
  • jobserver: Fail to check in document
    e:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\servername.ListOfValuesJobServer\~xxxx.rpt
  • Reason: Fail to write to file \\servername\Shared Folder\FileStore\Output\a_055\203\097\6409015\~xxxx.rpt.Error code: 22
  • Fail to get remote size of document [frs://Output/a_252/199/097/6408188/~xxxx.rpt],
    Reason: File system operation for frs://Output/a_252/199/097/6408188/~xxxx.rpt on File Repository Server failed.  If the problem persists, please contact your system administrator for event log information..
  • Failed FRS check-in of report [C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\servername.ListOfValuesJobServer\~xxxx.rpt]


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Environment

Business Objects XI R2 SP6

Windows 2003

Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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