SAP Knowledge Base Article - Public

1505563 - Inbound purchase order not reaching ByDesign System

Symptom

Your customer have sent a Purchase Order through Electronic Data Interchange (EDI) however it fails to reach your system. Therefore you don't see any sales order against it.

Cause

You have not maintained the Product ID of the Purchase order XXX in your ByDesign System. As a result no synchronizationof product master data between Cross gate and Byd system happens and issue is raised.

Resolution

Please maintain the master data for Product Id YYY in ByDesign System.

Keywords

KBA , SRD-CC-FED , Feeds , How To

Product

SAP Business ByDesign 1711