Symptom
Your customer have sent a Purchase Order through Electronic Data Interchange (EDI) however it fails to reach your system. Therefore you don't see any sales order against it.
Cause
You have not maintained the Product ID of the Purchase order XXX in your ByDesign System. As a result no synchronizationof product master data between Cross gate and Byd system happens and issue is raised.
Resolution
Please maintain the master data for Product Id YYY in ByDesign System.
Keywords
KBA , SRD-CC-FED , Feeds , How To
Product
SAP Business ByDesign 1711