Symptom
You create a purchase order and after filling in all the necessary details you send it to the supplier. The status of the purchase order is changed to Sent but the delivery status for this purchase order is shown as Not Relevant.
Environment
SAP Business ByDesign
Reproducing the Issue
- Log on to the system and go to the Purchase Requests and Orders work center and then to the Purchase Orders view.
- Choose the New Purchase Order hyperlink at the bottom left corner of the screen.
- On the purchase order details screen, enter all the necessary header as well as item information and choose the Send button.
- Go back to the Purchase Requests and Orders work center and then to the Purchase Orders view and search for the newly created purchase order.
The value in the Delivery Status column is shown as Not Relevant instead of Not Started or In Process.
Cause
While creating the purchase order you did not enable the Goods and Services Receipt Expected indicator.
Resolution
- Log on to the system and go to the Purchase Requests and Orders work center and then to the Purchase Orders view.
- Search for the purchase order in question and choose the Edit button.
- On the details screen, go to the Items tab.
- At the bottom left of the screen you will find the indicator Goods and Services Receipt Expected, flag this checkbox.
- If this indicator is checked for the purchase order, the delivery will be expected and the delivery status will not be shown as Not Relevant.
After making the above mentioned changes, resend the purchase order to the supplier. The issue should be resolved now.
Keywords
KBA , AP-POP , Purchase Order Processing , How To