SAP Knowledge Base Article - Preview

1507987 - Live Office login error “An error occurred while logging on. (LO 02040)”

Symptom

  • Live Office was working fine in BusinessObjects Enterprise XI 3.1 Service Pack 2
  • Error is seen after upgrading server and client components to Fix Pack 2.8 patch level.
    •
  • Error: “An error occurred while logging on. (LO 02040)”


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Environment

  • BusinessObjects Enterprise XI 3.1 Service Pack 2 (server + client)
  • BusinessObjects Enterprise XI 3.1 Fix Pack 2.8 (server + client)

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

LO02040 BO BOBJE BOBJ BOXI dswsbobje webservice , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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