SAP Knowledge Base Article - Preview

1511811 - CRViewer Issues in BOE XI 3.1

Symptom

In Infoview or in Custom application (BST Enterprise 8.5 ) developed using BO SDK’s when going between pages in the Crystal report a gray screen appears once (and occasionally several times) prior to the report page appearing. It happens only with Activex Viewer.


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Environment

     
  • BusinessObjects Product: BOE XI 3.1 SP3 (no fix packs)
  • OS: Windows Server 2008 R2 (no service pack)
  • CMS DB: SQL 2008
  • Reporting DB: SQL 2008 R2 (no service pack)
  • Application Server: IIS 7.5 (no service pack)
  • .NET or Java: .NET
  • Authentication Type: Enterprise
  • BST Enterprise Application 8.5 (web application)
  • Deployment:
    single server (virtual)
  • Multiple server (virtual) – BST Enterprise & BOE on one server with the database on a separate server

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

CR Viewer, Activex Viewer, Business objects 3.1, ADAPT01482773 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

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