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SAP Knowledge Base Article - PreviewSymptom
- In transaction EC86 you receive Error Message EH421 "General error processing disconnection document".
- Disconnection document has been reversed, yet status on Utility Installation still shows: Disconnection Started.
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Environment
- SAP IS-U/CCS - Industry Solution for Utilities / Customer Care & Service
- Release: SAP R/3 4.6C and following
Product
SAP ERP 6.0
Keywords
EH421, General error processing disconnection document, EC86, table EDISCOBJH , KBA , IS-U-CS-BT , Business Transactions , Problem
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