SAP Knowledge Base Article - Preview

1515045 - An error occurred while logging on. (LO 02040)

Symptom

  • User cannot login to BusinessObjects Enterprise using LiveOffice
  • Upon trying to login, users get following error:
    An error occurred while logging on. (LO 02040)                                                                                    
    The service cannot be found for the endpoint reference (EPR).                                                                     
    https://AppServerIP:Port/dswsbobje/services/SLiveOffice       
    Where AppServerIP and Port are the IP Address and Port of the Application server on which dswsbobje web application is deployed.
  • There is no valid web service named SLiveOffice


Read more...

Environment

SAP BusinessObjects Enterprise XI3.1 All servicepacks
SAP BusinessObjects LiveOffice XI3.1 All service packs
Supported Windows platform

Product

BusinessObjects Knowledge Accelerator XI 3.X, version for BusinessObjects Live Office

Keywords

LiveOffice LO 02040 endpoint reference (EPR) SLiveOffice , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.