SAP Knowledge Base Article - Preview

1515444 - PCM & BOE integration: Error: SAP BusinessObjects Enterprise account needs to be synchronized with Profitability and Cost Management.

Symptom

  • MDX connection in Designer gets error: 
    DBD: An error has occurred while attempting to connect to the OLAP server. Failed to initialize (returned server error (Returned E_FAIL (0x80004005)))
  • SAP BusinessObjects Profitability and Cost Management Web Client log-in fails:
    Your SAP BusinessObjects Enterprise user has not been granted access to Profitability and Cost Management.  Your SAP BusinessObjects Enterprise account needs to be synchronized with Profitability and Cost Management.  Please contact your System Administrator. 


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Environment

  • BusinessObjects Profitability and Cost Management 10.0 including Service Packs (PCM)
  • BusinessObjects Enterprise XI

Product

SAP Profitability and Cost Management all versions

Keywords

KBA , troubleshooting , EPM-PCM-MDX , MDX Connector , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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