SAP Knowledge Base Article - Public

1517512 - Error; Either the authenticity of the crystal reports registry key is not valid or the runtime was not installed correctly

Symptom

  • VS .NET application using Crystal Reports 2008 (12.x) SDK
  • Application is deployed to a Windows Server 2008 or Windows Server 2008 R2
  • After deploying the correct runtime for CR 2008 the application throws the error:

Either the authenticity of the crystal reports registry key is not valid or the runtime was not installed correctly

Resolution

  • Crystal Reports 2008 is only 32 bit
  • Compile the application as "32 bit"

Keywords

KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

Product

Crystal Reports 2008 V1