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SAP Knowledge Base Article - PublicSymptom
After the installation of Crystal Reports Server 2008 V1 in Central Management Console try to add license keys you get an error saying that the license keys are invalid.
If you add the temporary license keys for the Crystal Reports Server 2008 V1 then also it says that it is invalid but if you add the temporary license keys for Crystal Reports Server 2008 V0 it accepts it.
Environment
Crystal Reports Server 2008 V1
Windows Server 2008
Reproducing the Issue
Do the un-installation of the Crystal Reports Server 2008 V1 and reinstall Crystal Reports Server 2008 V1.
Cause
This issue occurs when the un-installation is not done properly.
Resolution
Do a clean un-installation of Crystal Reports Server 2008 V1 and perform the installation again.
Keywords
License Key Error , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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