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1520556 - XI3.1 SP3 patch install cannot be performed

Symptom

  • Installation of SP3 patch of BusinessObjects Enterprise XI 3.1 fails with: "Installation BOXI 3.1 Update is not allowed because a higher version of correction has been detected "
  • Extract from logs:

19/10/2010, 15:19:31: Checking version from xml file: D:\BusinessObjects\patch-versions.xml
19/10/2010, 15:19:31: Current system version: 12.3.0.601
19/10/2010, 15:19:31: Version of this patch: 12.3.0.601
19/10/2010, 15:19:31: Patch max boundry: 12.2.6.0
19/10/2010, 15:19:31: Patch min boundry: 12.1.0.0
19/10/2010, 15:19:31: Version Comparison.  left: 12.3.0.601  right: 12.3.0.601
19/10/2010, 15:19:31: Version Comparison. equal versions
19/10/2010, 15:19:31: This patch has a lower version to anything else on the system
19/10/2010, 15:19:31: Blocking patch installation, setting BLOCK_PATCHINSTALLATION
MSI (c) (A4!C0) [15:19:31:376]: PROPERTY CHANGE: Adding BOBJPATCH_BLOCK_NOT_HIGHEST property. Its value is '1'.


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Environment

  • SP3 patch of BusinessObjects Enterprise XI 3.1
  • Windows Operating System (Any)

Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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