Symptom
Published in mHTML, Web Intelligence report could not be read. Outlook client opens email using wrong encoding. Also the '???' symbols appear in email message body.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- BusinessObjects XI 3.1 SP3
- Outlook 2007
- Outlook Express
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
mhtml, mHTML, publication, webi, web intelligence, email, utf8, utf-8, encoding, unicode, russian symbols, ??? , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem
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