SAP Knowledge Base Article - Preview

1520872 - Problem with mHTML encoding when publishing Web Intelligence report containing cyrillic symbols.


Published in mHTML, Web Intelligence report could not be read. Outlook client opens email using wrong encoding. Also the '???' symbols appear in email message body.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • BusinessObjects XI 3.1 SP3
  • Outlook 2007
  • Outlook Express


SAP BusinessObjects Enterprise XI 3.1


mhtml, mHTML, publication, webi, web intelligence, email, utf8, utf-8, encoding, unicode, russian symbols, ??? , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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