Symptom
- Error: Logon Fails
- No prompt displays to enter the user name and password for the SAP System selected.
- In Crystal Reports, when attempting to connect to an SAP data source, it doesn't prompt for the user credential and then fails with the error: Logon Failed.
- It was possible to connect to an SAP data source from Crystal Reports before an RSA SecurID was set for the SAP system.
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Environment
- SAP Crystal Reports 2008
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
Product
Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
Crystal Reports, RSA SecurID, CR, SAP data source , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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