SAP Knowledge Base Article - Preview

1521189 - Error: 'Logon Failed.', when attempting to connect to SAP Tables from Crystal Reports if the SAP System uses SecurID

Symptom

  • Error: Logon Fails
  • No prompt displays to enter the user name and password for the SAP System selected.
  • In Crystal Reports, when attempting to connect to an SAP data source, it doesn't prompt for the user credential and then fails with the error: Logon Failed.
  • It was possible to connect to an SAP data source from Crystal Reports before an RSA SecurID was set for the SAP system. 


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Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

Crystal Reports, RSA SecurID, CR, SAP data source , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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