Symptom
- Unable to find a way to change the time scaling to hours minutes, seconds.
- Does crystal reports allow to scale time graphics on other time units smaller than day, year or month ?
Environment
- SAP Crystal Reports 2020
- SAP Crystal Reports 2025
Reproducing the Issue
- In Crystal Reports, create a report based on any data sources.
- Create a time graphic in the report where data are based on units smaller than day, month or year, for instance chose minutes as unit
- Refresh the report to build the graphic.
- Notice that in time axis values smaller than days, months or years are not marked in the axis.
Cause
- This functionality does not currently exist in the product.
- In facts, Crystal Reports support only basic time unit such as day, year or months, any smaller value than these will not be set in the time axis.
Resolution
- The suggestion is to propose a product enhancement on the SAP Customer Influence.
- For information on how to propose a product enhancement, see the SAP Knowledge Base Article:
3602737 - How to submit an enhancement request for Crystal Reports?
Keywords
Time graphics, scale, unit, charts. , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Product Enhancement
Product
SAP Crystal Reports 2020 ; SAP Crystal Reports 2025
SAP Knowledge Base Article - Public