SAP Knowledge Base Article - Public

1522801 - Unable to a Particular Service agent under Resources view

Symptom

particular Service agent is missing in the Resources view, When a Project Manager tries search for that Service Agent

Reproducing the Issue

  1. Go to workcenter Project Managament.
  2. Select view Resources.
  3. Select All Service Agents in the field Show. 
  4. Now search for the service agent.
  5. Search results in No Record found.

Cause

The Cause for the issue is the service agent had been linked to the wrong supplier account.

Resolution

In order to resolve the issue, reassign the service agent to right Supplier Account.

Keywords

KBA , SRD-HR-PAD , Personnel Administration , Product Enhancement

Product

SAP Business ByDesign all versions