SAP Knowledge Base Article - Preview

1529078 - Error: "Cannot print to printer, only pdf" while printing any report from Mozilla browser.

Symptom

Unable to print a report to a printer from the Enterprise using Mozilla.
The site is only allowing the client to print to pdf.


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Product

Crystal Reports Server 2008 V0 ; Crystal Reports Server 2008 V1 ; Crystal Reports Server XI R2 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

XI 3.1, browser, IE, Mozilla, PDF, Excel, WORD , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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