Symptom
- When attempting to install Crystal Reports for Visual Studio 2010, the installation fails with the following message:
Error 2753. The File "agent.exe.6ED28686_7B19_420C_B255_5B6C1BD2C705" is not marked for installation.
- After clicking ok to this message box, a second message appears:
SAP Crystal Reports, version for Visual Studio 2010 installation ended prematurely because of an error.
Cause
- FLEXnet component of InstallSheild that is included in the Crystal Reports for VS2010 installation has a bug if it encounters newer versions of the client files.
- This bug has been resolved in newer versions of the merge module from Flexnet
Resolution
- Flexera (the publisher of InstallSheild) has released a utility that transforms a built installation package and removes installation problems associated with the FLEXnet Connect merge modules. The utility and related instructions can be found here:
- Extract the installation files from CRforVS_13_0.exe and run the utility directly on CrystalReportsForVisualStudio.msi.
Keywords
flexnet, flexra, CRVS2010, Crystal Reports for Visual Studio 2010, CR2010 , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem
Product
SAP Crystal Reports, developer version for Microsoft Visual Studio