Symptom
When some users attempt to refresh the data of a Desktop Intelligence report from within InfoView, the following error is displayed:
"SetPrompts failed"
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Environment
SAP BusinessObjects Enterprise XI Release 3 Fix Pack 1+
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
deski desktop intelligence document FP31 FP3.1 setPrompts failed refresh data SP3 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-DKI , Obsolete - Desktop Intelligence , Product Enhancement
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