Symptom
The Summary Info (Metadata) of a Crystal Report does not get saved into the exported file formats like .pdf, .xls, .doc, etc.
Environment
Crystal Reports XI R2 Crystal Reports 2008
Reproducing the Issue
- Create a sample Crystal Report and save it
- Click on File -> Summary Info
- In the Document Properties window type in all the details and click OK
- Export the Crystal Report to word, pdf or excel format
- Right Click the exported file and observe that everything except ‘Title’ is missing
Cause
- For a Crystal Report the Summary Info is for the report design and not the content of the report, whereas, for a pdf or a word or an excel file the summary info is for the content
Resolution
- This is ‘By Design’. Crystal Reports cannot export the summary info to any format
- It becomes a copyright issue if Crystal Reports could save the summary info into exported file as we are aware that a text file could be used as a data source to create a Crystal Report
Keywords
Crystal Reports Summary Info, export to pdf, word, excel , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports XI R2