Symptom
You as a Project Manager, want to delete a Service line item in a released Project but the Delete button is disabled or
You are unable to assign a service to the employee in project since the Service field is not enabled or
You are unable to delete an assigned Service from project ,because the Delete button is grayed out or
You want to change the Team Member assigned to a Service in the Work tab of a Project but the Team Member and Service field is grayed out and data cannot be changed
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Project Management workcenter.
- Select Projects view.
- Select the Project (Status: Released).
- Select Edit button and choose Project Plan option.
- Go to Work sub-tab.
- Select a line item (Service line item).
- Delete button is disabled.
Cause
Actual work is not zero or purchase orders exists or purchase requests exists
Resolution
You have to cancel the actual time confirmations and purchase requests and purchase orders if any and then the Delete button will be enabled .
Keywords
unable to delete work package, unable to delete service , KBA , AP-PRO , Project Processing , Product Enhancement