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SAP Knowledge Base Article - PreviewSymptom
- What does the status mean on my support case?
- Why is there no action being performed on my case?
- Which cases require action from SAP?
- Which cases require action from the customer?
- Is my support case still open?
- Unable to reopen a closed support case
- Why is my case listed as Outstanding, Action Required, or Need Confirmation?
Read more...
Environment
- SAP for Me
- Case Management
Keywords
case,cases,ticket,tickets,message,messages, incident , incidents, case status, statuses , KBA , XX-SER-FORME , SAP for Me , How To
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