Symptom
Crystal Reports XI Release 2 throws the following error while running the report
Error: Logon failed. Details: Failed to communicate with the driver Worker process. The server may have terminated unexpectedly.
Environment
- Crystal Reports XIR2
- Windows Vista
- Oracle 10g
Reproducing the Issue
- Create the Crystal Report using Oracle Database
- Go to Control Panel -> User Account and Turn User Account Control "OFF"
- Refresh The Crystal Report from the designer
Cause
- User Account Control is "OFF".
- User Account Control feature is only present in Windows 7 and Windows Vista
Resolution
To resolve this problem we have to turn the User Account Control "ON" by following below steps:
1) Go to Control Panel -> User Account.
2) Turn User Account Control "ON".
Keywords
Logon Failed, Failed to communicate , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports all versions
SAP Knowledge Base Article - Public