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1535572 - Businessobjects Enterprise XI 3.1: (Server Intelligence Agent) SIA takes 10 minutes to start-up

Symptom

  • Starting an SIA, it takes approximately 10 minutes for the service to reach the "running" status.
  • The logs (win32_x86\cms_trace.ini) show that the Central Management Server (CMS) tries to communicate with all the services referenced in the CMS DB


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Environment

  • Business Objects Enterprise XI 3.1 (All patch level)
  • Clustering of 8 servers, including 4 Disaster Recovery (DR) servers
  • Firewall between the production and DR

Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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