1535811 - Error 1402 when installing Crystal Reports for Visual Studio 2010 runtime via the msi file

• Running CRRuntime_32bit_13_x.msi or CRRuntime_64bit_13_x.msivia Group Policy Objects produces the following error:

Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\\Crystal Reports. System error 87

• Same error is produced when running the Crystal Reports for Visual Studio 2010 ClickOnce deployment

Crystal Reports for Visual Studios 2010.

• This error is caused by double backslash characters in the registry table of the MSI
• The issue has been identified and logged under Problem Report ID ADAPT01613182

1. Download Orca MSI editor from the Microsoft Developer Network (MSDN).
2. Open the CRRuntime_32bit_13_x.msi file with the Orca editor. (or CRRuntime_64bit_13_x.msi)
3. Find and click the Registry table.
4. Right click and export the Registry Table.
5. Open the Registry Table with any text editor.
6. Do a find for all double backslash characters.
7. Remove one backslash character where you find double backslash.
8. Save the File.
9. Open the CRRuntime_32bit_13_x.msi file again. ( (or CRRuntime_64bit_13_x.msi)
10. Right click and drop Table Registry.
11. Right click and choose Import Table.
12. Import the table you exported and updated above.
13. Save.

• You now have the package that will work via GPO
• Issue has been resolved in Service Pack 3 for Crystal Reports for Visual Studio 2010

cr4vs2010 2010 vs2010 crforvs 13 NET2010 deployment install GPO click once , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

SAP Crystal Reports, developer version for Microsoft Visual Studio