SAP Knowledge Base Article - Public

1537950 - Crystal Reports for Visual Studio 2010 Click Once deployment fails with the error: CRRuntime_32bit_13_0.msi has changed since it was initially published.


  • Installing a Crystal Reports for Visual Studio 2010 Click Once package fails.
  • The error returned is: Setup has detected that the file 'C:\DOCUME~1\VIRTUA~1\LOCALS~1\Temp\VSD2.tmp\Crystal Reports for .NET Framework 4.0\CRRuntime_32bit_13_0.msi' has changed since it was initially published. Click OK to retry the download, or Cancel to exit setup.
  • The click once deployment is using the option to download from the vendor's site


Crystal Reports for Visual Studios 2010

Reproducing the Issue

  • Create a Click-once deployment using Crystal Reports for Visual Studio 2010 RTM version
  • Attempt to use the deployment and the error will pop up


The click once installs, CRRuntime_32bit_13_0.msi or CRRuntime_64bit_13_0.msi, have been digitally signed with a PublicKey that does not match the PublicKey in the Product.xml file


  1. Download the attached Product.xml file and replace the existing one on the development machine. The file is located in the directory below.
C:\Program Files (x86)\Microsoft SDKs\Windows\v7.0A\Bootstrapper\Packages\Crystal Reports for .NET Framework 4.0
  1. Re-compile and publish the click-once deployment.

This issue was tracked to be fixed in SP1 with tracking number ADAPT01499500.


clickonce click once click-once deployment publickey has changed published vs2010 ADAPT01499500 01499500 1499500 , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem


SAP Crystal Reports, developer version for Microsoft Visual Studio