1538582 - The Journal Entry for a Goods and Service Receipt Document Doesn't Show the Right Amount

You order some goods from one of your suppliers, after the complete delivery, you create a goods and service receipt document XYZ with reference to the purchase order and post it to accounting. You then check the details of the journal entry ABC and find out that the amount shown on the journal entry is larger than the net value displayed in the goods and service receipt document.

1. Go to the General Ledger work center and choose the Journal Entries view.
2. Select the Journal Entries subview, and then display the journal entry ABC of the goods and service receipt document XYZ.
3. Check the line item of the journal entry and you can see that the debit or credit amount is XXX.
4. Under Journal Header, choose to open the source document XYZ.
5. Choose View All and navigate to the Items tab.
6. Under Basic Data, you can see the amount in the Net Price field is YYY, which is smaller than XXX.
7. Also if you check the net value on the related purchase order, the amount is also YYY.

The net value on the purchase order is YYY, but if you go to the Taxes tab of the item, you can see the tax code is set as not deductable, which means the system won't expect the tax to be deducted on the supplier invoice, so when posting the goods and service receipt document to accounting, the tax amount is also posted, this equals to the difference between XXX and YYY. But the tax amount is not shown on the goods and service receipt document XYZ, its net value only corresponds to that on the purchase order, which is YYY. This is why you see a difference between the net value on the goods and service receipt document XYZ and the amount on the journal entry document ABC.

KBA , SRD-FIN-ACR , Receivables , How To