Symptom
- Incorrect characters.
- Extra character added on top of some alpahabetic characters.
- When exporting a report to PDF format from Crystal Reports, accent are added above some characters.
- If the report contained Arabic characters, it displays the incorrect characters in the PDF document generated.
- When exporting the same report to other format, like MS Word, or MS Excel, the text displays as expected.
- Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
- SAP Crystal Reports 2025
Product
SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025
Keywords
PDF, Arabic Text , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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